With GemsNY layaway plan, you get up to a year to pay off your jewelry or loose stone purchase. Once you’ve selected your item, you are required to pay a 15% deposit to reserve it. If you are choosing a lab or natural diamond, we will require a 20% deposit. Please note that layaway items are not returnable, however, they are covered under our lifetime warranty.
FAQ About Layaway
- When will my item ship?
- Your item will be shipped once it is paid off.
- What is my required deposit?
- 15% for colored stones, and 20% for diamond orders.
- Will my payments be automatic?
- Yes. We will need to have a credit card on file to collect payments.
- Will I have to make payments every month?
- You can choose to set up payments monthly, or bimonthly, however, your payments cannot exceed a year.
- Will my item be returnable?
- No, layaway items are not returnable
- What if I change my mind before my item is shipped?
- If you cancel in less than 30 days after your first payment, you will receive a full refund on applicable items.
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