CONTACT US

We would appreciate any feedback or questions you have regarding our products. You may contact us by any of the methods listed below:

For quick answers, please read our frequently asked questions below.

VISIT US

Headquarters Address
GemsNY
22W 48th St, Suite 706
New York, NY 10036
(btw. 5th and 6th Ave.)

We are located in the heart of NYC Diamond District, across from Rockefeller Center in Midtown Manhattan. Visits to our office are with appointment only. To make an appointment for viewing our loose stones or settings, please call us at (888) 436-7692 or email info@gemsny.com. Please note maximum of 2 adults are allowed per appointment (no children). Please Note: Appointments are for items over $750 only.

CALL US

Please call our trained gemologists who will be able to answer any questions you may have regarding our products.

US customers: (888) 436-7692

Business hours: (all times are Eastern)

Monday through Friday
9:45 AM to 7:00 PM

Saturday
10:30 AM to 2:00 PM

Sunday
Closed

EMAIL US

Please email us your questions by filling out the form below or email us directly at info@gemsny.com. We typically respond to e-mail inquiries within one business day.

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Frequently Asked Questions