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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.9
Out of 5.0
Overall Rating
based on 1208 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (MS, US)
“Wide variety of selections and website is easy to use. The company cares about its clients-the UPS driver had difficulty locating my house and a representative from GemsNY called me to make sure my purchase was delivered. Great customer service. The ring I ordered is absolutely gorgeous and flawless. Really happy with this purchase.”
Verified Buyer
by (NY, US)
“Great website. Prices can't be beat.”
Verified Buyer
by (PA, US)
“anxious to see it!!”
Verified Buyer
by (CO, US)
“very easy”
Verified Buyer
by (SC, US)
“easy purchase, good value”
Verified Buyer
by (SD, US)
“very straight for someone my age ie >60 yo”
Verified Buyer
by (TX, US)
“Shopping experience was fast, easy and seamless”
Verified Buyer
by (NC, US)
“Really like the full transparency in the stone and ring information. Confident I will get what I ordered.”
Verified Buyer
by (LA, US)
“Excellent!”
Verified Buyer
by (NY, US)
“Easy website to use and quick customer service. Ernie was great and would highly recommend.”
Verified Buyer
by (NY, US)
“easy to navigate”
Verified Buyer
by (CA, US)
“Vishal was very accommodating and was timely in his responses. Order was handled professionally.”
Verified Buyer
by (FL, US)
“quick and easy”
Verified Buyer
by (IL, US)
“they explained me well about my concerns. Would like to see my purchase and grade later.”
Verified Buyer
by (Wallis, CH)
“Best website for gemstones.”
Verified Buyer
by (FL, US)
“Called to ask questions and customer service was excellent”
Verified Buyer
by (FL, US)
“simple, great”
Verified Buyer
by (CA, US)
“I had problems getting the right stone in my cart. It kept putting another stone in the cart, and I could not add the stone I wanted. A note said it was a duplicate but that was not true.”
Verified Buyer
by (TX, US)
“Great value.”
Verified Buyer
by (AZ, US)
“FAST, EASY AND EFFICIENT! GREAT PRICING!”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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