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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
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  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.9
Out of 5.0
Overall Rating
based on 1010 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (AK, US)
“it was very pleasant and exciting to design my own pendant and earrings, Vishnu and Ernie were very helpful and assisted me in timely and professional manner.”
Verified Buyer
by (WV, US)
“Many options to choose from and quick, easy buying process”
by (TN, United States)
“I ordered an oval Tanzanite stone for my wife's three stone diamond ring to replace the center stone. I was very happy with the cut and color of the stone. I ordered the best quality Tanzanite on the website and my wife loved it, also the jeweler that mounted the stone said it was a very good quality stone. I would recommend ordering from gemsny.com for quality gems.”
Verified Buyer
by (OH, US)
“Very quick and easy process to find what I wanted!”
Verified Buyer
by (IA, US)
“Have ordered from GemsNY previously. Great product quality & service and website is user friendly.”
Verified Buyer
by (CO, US)
“Hope the color is as vivid as seen online”
Verified Buyer
by (MA, US)
“So far great experience but need to see final product to complete total experience!”
Verified Buyer
by (KY, US)
“The rings is stunning...color and clarity of stone equisite. It is beautiful and unique..Looking forward to receiving it. My daughter recommended this site.”
Verified Buyer
by (MI, US)
“Ernie was incredible helpful with my engagement ring purchase. Will do business again.”
Verified Buyer
by (FL, US)
“very easy to use.”
Verified Buyer
by (NY, US)
“Easy to maneuver & filter options, major plus”
Verified Buyer
by (FL, US)
“Really like all the gem choices and sizes.”
Verified Buyer
by (CA, US)
“I've used gemsny a few times over the years. Great value, great customer service!”
Verified Buyer
by (CA, US)
“glad I found your website”
Verified Buyer
by (NY, US)
“Website is very user friendly.”
Verified Buyer
by (NY, US)
“Amazing”
Verified Buyer
by (CA, US)
“Very good so far”
Verified Buyer
by (FL, US)
“I love shopping at GemsNY. Great quality and value pricing, I have bought many pieces from them, NO complaints. Customer service is top notch.”
by (ME, United States)
“The website is a little tricky; it rejected my credit card the first time. When I followed up with a phone call, I was able to reinstate the order and upgrade the stones. They were professional and delivered one day ahead of promised date. Their prices are good. I'd use them again.”
by (CA, United States)
“Searching at Gemsny for my wife's 69th Anniversary stacking ring was easy and financially satisfying compared to other Internet sites. The sale price of the ring was somewhat better than other competitors prices and the quality of the ring was very good. This is my second purchase from Gemsny and we are very satisfied with the procedure and quality of the purchases.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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