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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.9
Out of 5.0
Overall Rating
based on 1492 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
by (FL, United States)
“Great gem, beautiful color, and cut. This ruby was acquired for an engagement ring. It was over any diamond, just the perfect ring.”
Verified Buyer
by (OH, US)
“Very user friendly and mobile friendly site. Excellent customer service, even for very particular customers! So happy and excited to buy more!”
Verified Buyer
by (AK, US)
“I am very pleased with the product for the price”
by (VA, United States)
“Great experience.”
Verified Buyer
by (FL, United States)
“Jennifer and Michelle were great!!!”
Verified Buyer
by (IL, US)
“You made it so easy! And what a terrific selection.”
Verified Buyer
by (CT, US)
“very convenient”
Verified Buyer
by (SC, US)
“Great website. Super graphics. Everything I needed to make an informed decision...and I placed an order!”
Verified Buyer
by (CA, US)
“This is just what I was looking for”
Verified Buyer
by (NC, US)
“Great Customer service. All my questions were answered and every step of the purchase was made very easy”
Verified Buyer
by (NC, US)
“The experience was great, the ring came sooner than originally said, and it is beautiful.”
Verified Buyer
by (TX, US)
“Very good, a lot of options”
Verified Buyer
by (CA, United States)
“Overall a good experience with my purchase of a Morganite ring. But would like them to have a better color standard for their pink Morganite stones. Light pink/baby pink, light peachy/pink, pink, and peachy pink. So you have a better idea of the actual color you will receive. My stone is lighter than the paperwork it came with.”
Verified Buyer
by (VA, US)
“Thanks! Excellent”
Verified Buyer
by (NH, US)
“Fast and asy.”
Verified Buyer
by (CA, United States)
“It was very positive.”
Verified Buyer
by (TX, US)
“Hi Vishal, it’s Melissa Boss in Waco. My son is getting engaged and she wants a sapphire”
by (AZ, United States)
“The site was easy to shop from and my wife loved them”
Verified Buyer
by (WA, United States)
“Combined images with center gemstone and ring don't show accurate side stone selections and overall image quality is lower.”
Verified Buyer
by (NY, US)
“Since this is my first time shopping with you, I will wait to receive my order, but hopefully it will look like the photo.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

Testimonials

Dan W.- MI, US
February 27, 2020
We called and requested information and the gemologist was very helpful. The ordering process was a breeze!
Kenneth H.- TN, US
February 9, 2020
Exceptional selection of gemstones. Easy to use and filter to specific characteristics needed.
Nathalie L.- Ontario, CA
February 2, 2020
Very detailed website and easy to use! I found the ruby I wanted effortlessly! Thanks for the help!
Tracy H.- TN, US
January 27, 2020
The process of building my ring was so much fun. The final product looks amazing! :) I am very pleased with my overall...

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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