Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a Lifetime warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

gemsny.com Reviews
4.8
Out of 5.0
Overall Rating
based on 1932 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
by (NJ, United States)
“Saschel was so attentive to my every question!”
Verified Buyer
by (PA, US)
“The selection process and website are very well designed and easy to follow. Can't wait to see my order in person.”
by (CA, United States)
“Returning customer who just loves doing business with a professional organization!”
Verified Buyer
by (NY, US)
“5/5”
Verified Buyer
by (MO, US)
“Kudos to Saschel Lee for putting up with all my questions! Great Service!”
Verified Buyer
by (MD, US)
“Great and easy experience”
Verified Buyer
by (KS, US)
“Second time purchasing from you, excited to get this ring for my fiance!”
Verified Buyer
by (MN, US)
“I had a wonderful experience working with gemsny.com. The stone I purchased is very good looking. I am waiting for my appraisal to be finalized, but overall, I would certainly recommend this site to others looking to purchase quality gem stones.”
Verified Buyer
by (PA, US)
“Visual is most helpful. My wife loves the ring”
Verified Buyer
by (OR, US)
“I was so happy that I could finance this purchase without interest! It was so fun to be able to design my ring.”
Verified Buyer
by (CA, United States)
“Order arrived very fast, which was appreciated.”
Verified Buyer
by (NC, US)
“I was very pleased with the customer service and quick response to any question about my order. I am also very pleased with the engagement ring.<br>Overall I was very happy with all aspects of the ordering process and the end product.”
Verified Buyer
by (TX, US)
“This my 4th order with GemsNY and I have been always very pleased with the quality and easiness of the ordering process.”
by (IL, United States)
“Really like the style of the setting and the quality of this unique gemstone.”
by (United States)
“In my search for a lab grown diamond I made my decision to purchase from Germany.com. Their inventory is huge yet well organized to easily narrow down my ultimate choice. Actual photo of the stone along with it's certification giving a full description made me confident as to what I was buying. <br> Shipping details were made clear and required that I be at home for my signature on the day of delivery. I contacted customer service once and my call was answered immediately and the gentleman answered my delivery question in a knowledgeable and professional manner. <br> The stone was well packaged and presented in a nice display box. <br> I would order from Gemsny again and highly recommend them to others.”
by (Casablanca , Morocco )
“You guys were so helpful with our odd payment and shipping situation. The representative was incredibly responsive and helpful. The quality of the ring surpassed our expectations, it's absolutely gorgeous.”
Verified Buyer
by (FL, US)
“Found exactly what my wife wanted and the selection and process were exceptional!”
Verified Buyer
by (FL, US)
“Amazing way to shop for jewelry.”
by (United States)
“Stone as expected ...mount on the ring not so much ☹️”
by (TX, United States)
“Gemsny was excellent in all aspects of my purchase. I like to buy high quality items at reasonable prices, and Gemsny certainly delivered it.”
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