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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a Lifetime warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

gemsny.com Reviews
Out of 5.0
Overall Rating
based on 1639 ratings and reviews.
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (GA, US)
“Best experience so far with an online jeweler.”
Verified Buyer
by (NY, US)
“Fun. Somewhat still nervous...”
Verified Buyer
by (CA, US)
“Excellent !!!”
Verified Buyer
by (KY, US)
“Great system to select my jewelry”
by (FL, United States)
“This is my fourth or fifth purchase from GEMSNY. Great people, great deals. Never disappointed.”
Verified Buyer
by (GA, US)
“Great customer service!”
Verified Buyer
by (TN, US)
“Excellent experience, will buy again, quality of gem and setting exceeded expectations. Staff is responsive before, during and after sale. Easily contacted via chat, telephone and email.”
Verified Buyer
by (CO, US)
“Can't wait to get the ring, ordering was easy from a variety of loose stones. About half the cost of other jewelers, hope to post another favorable once I receive the product. Thanks”
Verified Buyer
by (GA, US)
Verified Buyer
by (TX, US)
“This is the 3rd time i am using GemsNy and i really appreciate there quality of gems and the customer service that they provide they are very knowledgeable in Austrological stones”
Verified Buyer
by (FL, US)
“Shopping was easy and enabled me to customize my engagement ring. Would very much recommend to others whom do not want a traditional cookie cutter ring.”
Verified Buyer
by (NY, US)
“So far, so good. Lots of choices of high quality and good value.”
Verified Buyer
by (NV, US)
“Beautiful. Simply elegant! Nice job!”
by (CA, US)
“Beautiful ring”
Verified Buyer
by (NJ, US)
Verified Buyer
by (AZ, US)
“great experience”
Verified Buyer
by (TN, US)
“Ordering process was simple and delivery was fast. However the product was not what it was presented to be.”
Verified Buyer
by (IL, US)
“The necklace was amazing!”
Verified Buyer
by (OR, US)
“Beautiful stone! Very pleased with speedy shipping and quality. My gemologist was thrilled.”
Verified Buyer
by (WA, US)
“Very informative and easy-to-use web site, great selection. So far a great process! Thanks!”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District


Dan W.- MI, US
February 27, 2020
We called and requested information and the gemologist was very helpful. The ordering process was a breeze!
Kenneth H.- TN, US
February 9, 2020
Exceptional selection of gemstones. Easy to use and filter to specific characteristics needed.
Nathalie L.- Ontario, CA
February 2, 2020
Very detailed website and easy to use! I found the ruby I wanted effortlessly! Thanks for the help!
Tracy H.- TN, US
January 27, 2020
The process of building my ring was so much fun. The final product looks amazing! :) I am very pleased with my overall...


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20 West 47th Street, Suite 606, New York, NY 10036© 2020 GemsNY.com-All Rights Reserved
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