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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

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gemsny.com Reviews
4.9
Out of 5.0
Overall Rating
based on 1298 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (CA, US)
“Stones are logically presentedBy price which makes them easy to relocate for purchase”
Verified Buyer
by (OH, US)
“Great selection of stones and settings. This is for our 40th anniversary. Great prices. This Ruby engagement ring will become a family heirloom. Can't wait to see it.”
Verified Buyer
by (TX, US)
“Your website was very easy to navigate. Love the education section and detailed FAQs. They answered every question I had. Very happy with the prices as well. Thank you!”
Verified Buyer
by (UT, US)
“I like the fact you can choose gemstone and setting separately for a variety of jewelry (pendants, earrings, etc). This is something that I haven't seen anywhere else. Also, there is enough information to choose gemstones. Most competition care mainly about diamonds, and do not give much information on gemstones.”
Verified Buyer
by (DE, US)
“Very easy to choose, design and order. Very satisfied with entire experience!”
Verified Buyer
by (TN, US)
“Exceptional selection of gemstones. Easy to use and filter to specific characteristics needed.”
Verified Buyer
by (FL, US)
“Credit card kept saying address mismatch but got a text from my credit card company telling me they approved transaction. Tried again and still declines.”
Verified Buyer
by (ID, US)
“when looking through the list of gems and rings the virtual scrolling list makes for a poor user experience.”
Verified Buyer
by (AZ, US)
“The gemologist that phoned me back, did so in a timely manner and was very helpful.”
Verified Buyer
by (CA, US)
“Thank you!!!”
Verified Buyer
by (VA, US)
“Amazing selection of gems and very precise way of selecting the one for you.”
Verified Buyer
by (LA, US)
“Fast hassle free and great communication”
Verified Buyer
by (Ontario, CA)
“Very detailed website and easy to use! I found the ruby I wanted effortlessly! Thanks for the help!”
Verified Buyer
by (NY, US)
“Easy to view...easy to order!”
Verified Buyer
by (WA, US)
“so easy and a very satisfying experience I will add more after I receive the item”
Verified Buyer
by (TN, US)
“The process of building my ring was so much fun. The final product looks amazing! :) I am very pleased with my overall experience with gemsny and will buy here again.”
Verified Buyer
by (VA, US)
“Hoping earrings will be as beautiful as site ordering experience.”
Verified Buyer
by (CA, US)
“Fast and easy!”
Verified Buyer
by (TX, US)
“Excellent easy to use”
Verified Buyer
by (OK, US)
“Thank you for including a 360 showing of your gemstones. The gemstone sizing on the finger could be improved, otherwise great site.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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