20% off Holiday Sale until December 15th! Extended Returns until January 15th

Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
Out of 5.0
Overall Rating
based on 645 ratings and reviews.
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (MI, US)
“thank you, I look forward to reviewing the product”
Verified Buyer
by (TX, US)
“Easy to order, friendly user web and a lot to choose from. Love it!”
Verified Buyer
by (MD, US)
“thank you”
Verified Buyer
by (Alberta, CA)
“Very informative website, I liked the assurance provided to shoppers through your ratings, certificates and guarantees.”
Verified Buyer
by (SC, US)
“love the prices and jewelry have bought a few pieces and have been more than pleased with the results!! Wife loves the jewelry!”
Verified Buyer
by (NY, US)
“Wonderful. Just like being on 47th and 6th!”
by (United States)
“Description matches provided product , fast and efficient!”
Verified Buyer
by (MT, US)
“Great shopping experience...hope it gets here for Christmas!”
Verified Buyer
by (UT, US)
“Clean and easy shopping experience. However, I wish actual gemstones were pictured for an accurate depiction of stones.”
Verified Buyer
by (WI, US)
“A little cumbersome with using a credit card - had to change to a different one. Appreciate the extra security though.”
Verified Buyer
by (CA, US)
“thank you very much it was a great service”
Verified Buyer
by (DC, US)
Verified Buyer
by (NC, US)
“Ernie (Sales Manager) was great to deal with over the phone !”
Verified Buyer
by (ME, US)
“I love the education about the gems. I know virtually nothing and the information helped me pick the right items.”
Verified Buyer
by (VA, US)
“Shopping experience was excellent...received excellent help by phone as well.
Please note that I requested delivery by 01/12/18 in time for my wife's birthday....TYVM, Donald Roy”
Verified Buyer
by (MA, US)
“The web site functions very well. Easy to navigate. Contains lots of detailed information. Fun to use!”
Verified Buyer
by (KY, US)
“Please see shipping request”
Verified Buyer
by (CT, US)
“So far so good. pretty easy to design the ring.”
Verified Buyer
by (IA, US)
“easy to navigate website. HUGE selection of everything”
Verified Buyer
by (PA, US)
“Very easy. Hope the rest of the experience is as good.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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