20% off Sale until June 26th 11:59pm EST. Use Code GNY20 at Checkout.

Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.8
Out of 5.0
Overall Rating
based on 527 ratings and reviews.
97%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (MI, US)
“Very satisfied so far and looking forward to receiving the jewelry”
Verified Buyer
by (TX, US)
“so far so good”
Verified Buyer
by (MN, US)
“So far, so good.”
Verified Buyer
by (FL, US)
“Thank you!”
Verified Buyer
by (CT, US)
“Great to be able to find a nice stone and easy to make sure it is what I was looking for. Thanks”
Verified Buyer
by (CA, US)
“Everything ok so far.”
Verified Buyer
by (ME, US)
“Gemologist was very helpful in finalizing my gem and setting selection.”
Verified Buyer
by (MD, US)
“Not that accessible through phone's browser”
Verified Buyer
by (FL, US)
“I've been looking for a special gem for some time. The website was easy to use. When it came down to specific gems I spoke with a gemologist who was honest, incredibly knowledgeable, and helped me make a confident choice.”
Verified Buyer
by (CA, US)
“Site was well organized and easy to navigate.”
Verified Buyer
by (TX, US)
“Website is easy to navigate, and it was a pleasure to work with Vishal.”
Verified Buyer
by (FL, US)
“I've been on another site and an option I liked was the ability to compare, side by side, the diameter of each carat size”
Verified Buyer
by (NC, US)
“Great prices for excellent quality!”
Verified Buyer
by (CO, US)
“Everything has gone smoothly so far regarding the transaction.”
Verified Buyer
by (NC, US)
“Very easy,hope to be very pleased with my purchase.”
Verified Buyer
by (PA, US)
“Return customer. Love GemsNY!”
Verified Buyer
by (KY, US)
“Very easy and efficient process”
Verified Buyer
by (MA, US)
“Thank You Ernie”
Verified Buyer
by (GA, US)
“Great prices.”
Verified Buyer
by (WI, US)
“very patient and warm customer service!”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

Visit us in Person

Call or Email to make an Appointment for a One-on-One Consultation

Testimonials

Join

Activate special features such as Comparing Items, Saving Your Shopping Cart, Sharing your Wish List and More

20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
Click to verify BBB accreditation and to see a BBB report. GemsNY paypal logopaypal