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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
Out of 5.0
Overall Rating
based on 775 ratings and reviews.
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (NY, US)
“Bernie was awesome! Thank you so much for all your help!!”
Verified Buyer
by (ND, US)
“I'm so happy I found this site! I'm deployed right now and can't exacly ring shop, but you guys made it so easy and convenient! Thank you!”
by (NY, United States)
“My wife's comment: "best present ever"! She has more expensive jewelry but this set was a perfect match for her and it's on her finger everyday.”
Verified Buyer
by (CA, US)
“Your site is completely user friendly. A no brainer.”
Verified Buyer
by (KY, US)
“Just ordered -- site is excellent”
Verified Buyer
by (SC, US)
“great process so far”
Verified Buyer
by (OH, US)
“Only thing that was a bummer is I wanted to use and international gift card and could not. Otherwise great.”
Verified Buyer
by (WI, US)
“Your rings are beautiful and shopping was simple!”
Verified Buyer
by (Alberta, CA)
“So far excellent! Excited to see my stone”
Verified Buyer
by (PA, United States)
“It was pretty easy”
Verified Buyer
by (MO, US)
“I had a difficult time comparing the rings that I wanted. What I marked for my wishlist and what showed up in my wishlist were two different things.”
Verified Buyer
by (NY, US)
Verified Buyer
by (NM, US)
“Very good website service and ability to see what you are purchasing.”
Verified Buyer
by (United States)
“I have shopped with you before and have already recommended you to a great many peers. Your merchandise is top quality”
Verified Buyer
by (PA, US)
“Customer service was extremely helpful! Thanks!”
Verified Buyer
by (MN, US)
“Thanks again for your help”
Verified Buyer
by (CA, US)
“Ernie was great and very helpful with all questions I had when I called him. Very patient and willing to answer all my questions”
Verified Buyer
by (FL, US)
“The ordering process was simple and easy, very straightforward.”
Verified Buyer
by (AR, US)
“So far so good”
Verified Buyer
by (NC, US)
“easy to pick stone, size, ring mount, metal. All around a great ordering site. Can't wait to see my ring.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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