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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.9
Out of 5.0
Overall Rating
based on 1172 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
by (CA, United States)
“Ernie was great. Would purchase again without reservation.”
by (HI, United States)
“The buying experience was a good educational process. A phone discussion clarified a few details. <br>You get to make a personal private decision about quality and price.”
Verified Buyer
by (VA, US)
“Great prices and easy to use web site!”
Verified Buyer
by (MI, US)
“Excellent variety of stones and settings. Can't wait to receive my new ruby earrings!”
Verified Buyer
by (CA, US)
“Best customer service I've ever heard of!”
Verified Buyer
by (IL, US)
“Decent amount of options and the 360 view is nice. easy payment options too.”
Verified Buyer
by (HI, US)
“Thanks! 3rd<br>Order from you!”
Verified Buyer
by (MO, US)
“The website was user-friendly and there was a great product selection. I was able to create the perfect engagement set. I was very pleased.”
Verified Buyer
by (Wilayah Persekutuan, MY)
“No comment”
Verified Buyer
by (IL, US)
“This is my second order you guys are awesome and I definitely recommend you guys to everyone!”
Verified Buyer
by (MD, US)
“Very user friendly site with live customer support!”
Verified Buyer
by (MA, US)
“Quick and Easy”
Verified Buyer
by (FL, US)
“The personalized customer service from Ernie was absolutely phenomenal. He was extremely helpful during the whole process.”
Verified Buyer
by (CA, US)
“Smooth sailing so far. We await delivery.”
Verified Buyer
by (CA, US)
“Wonderful!”
Verified Buyer
by (VA, US)
“Great quality and prices!”
by (TN, United States)
“Everything went as planned. Beautiful stone and setting.”
Verified Buyer
by (GA, US)
“So far so good!”
by (CA, United States)
“Great price for my stone.”
Verified Buyer
by (CT, US)
“I couldn&rsquo;t find the right sapphire earrings at local jewelers to match my wife&rsquo;s necklace, but it was easy to design my own on the website. Very satisfied so far.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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