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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
Out of 5.0
Overall Rating
based on 1064 ratings and reviews.
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (CA, US)
“I chose to buy my ruby from GemsNY because the gem/product information was the most complete.”
Verified Buyer
by (CA, US)
“good job on your website. easy to use.”
Verified Buyer
by (OH, US)
“Excellent selection of rings. The ability to select a gem and ring setting to create the perfect ring was great!”
Verified Buyer
by (FL, US)
“Great website design allows efficient searching, viewing & comparing stones, specifications, certificates & easy ordering.”
Verified Buyer
by (SC, US)
“The website made picking out a ring so easy! Love the preview feature, and the prices were amazing! Thank you!”
Verified Buyer
by (FL, US)
“Vishal has been great. So far everything has been awesome!”
by (ON, Canada)
“Ernie was great as usual. This was our fourth purchase and everything was professional as usual.”
Verified Buyer
by (MD, US)
“Easy, efficient, great”
Verified Buyer
by (AZ, US)
“Great so far...now waiting to see the product!”
Verified Buyer
by (Alberta, CA)
“What happened to the Paypal option at checkout?”
Verified Buyer
by (CA, US)
“Easy ordering. Excited to receive the stone.”
Verified Buyer
by (CA, US)
“Ernie was, without doubt, Absolutely Helpful. Can't wait to get the stone. Hopefully, it will be as described online. Thanks again Ernie!!”
Verified Buyer
by (MO, US)
“Lots of choices for all price ranges!”
Verified Buyer
by (NM, US)
“Just great!”
Verified Buyer
by (PA, US)
“Very easy. Found what I wanted”
by (FL, United States)
“The single stone I purchased was exactly as described. Had it appraised by independent GAI certified appraiser and he was impressed. Thank you for helping me replace a missing stone in my ring.”
Verified Buyer
by (NJ, US)
“I emailed back and forth with Ernie to find the perfect engagement ring and any additional questions I had I was able to call in and was helped immediately by an associate. The buying process was very easy; can't wait to see the ring!”
Verified Buyer
by (OR, US)
Verified Buyer
by (CA, United States)
“Second order with gemsNY. Ernie once again was helpful. Thanks.”
by (CO, United States)
“Outstanding experience from start to finish. The ring turned out beautifully and on time. The gem stone was as shown on the web site.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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