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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a Lifetime warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

gemsny.com Reviews
Out of 5.0
Overall Rating
based on 1775 ratings and reviews.
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (TN, US)
“Very nice so far. Need to see the product!”
Verified Buyer
by (HI, US)
“Good selection of Alexandrite in my price range.”
Verified Buyer
by (IL, US)
“I like the way the site shows gem size compared to dimes and fingers. The information about grading is also readily available and easy to understand.”
Verified Buyer
by (WA, US)
“Beautiful gems and excellent service.”
by (NC, United States)
“The selections were great. I found exactly what I was looking for and the rings were delivered fast, much sooner than I expected. Everyone loves the rings.”
Verified Buyer
by (OR, US)
“The first time I submitted the system hung and did not progress... The second time I attempted it went through fine.”
Verified Buyer
by (CA, US)
“Very easy to shop for your best lady!”
Verified Buyer
by (VT, United States)
“Thank you.”
Verified Buyer
by (NY, US)
“The stone and setting customizing is great!”
Verified Buyer
by (CA, US)
“It took a few weeks to decide. I talk with the jewelry who rates the diamonds and he made me feel real comfortable about my purchase. I will do a review after I receive my purchase. Thank you for all your help.”
by (CA, United States)
“I had an idea about what I was looking for, and the website was well-organized and very helpful. There were hundreds of choices so I could choose a specific stone and an individual band to make the ring perfect. I would definitely buy from Gemsny again!”
Verified Buyer
by (OK, US)
“Wonderful website for a great experience. thank you”
Verified Buyer
by (WI, US)
“Great selection of gemstones”
Verified Buyer
by (CA, US)
“Shopping was very easy. Size comparison chart and grading chart made understanding everything extremely helpful.<br><br>Comparable and like products selections were perfect in helping to select the correct stones.<br><br>Site opening new tabs allowed for easy review of different options.”
Verified Buyer
by (MI, United States)
“Hope it is actually as good as it looks...”
Verified Buyer
by (BC, Canada)
“Very easy to order and arrived to my house within 2 days of ordering. Would definitely buy from GemsNy again.”
Verified Buyer
by (MS, US)
“Don&rsquo;t like when billing and shipping address is different you cannot use credit card. I happen to have a PayPal account however It&rsquo;s not clear what to do when paying with PayPal account. You have to assume what next steps are.”
Verified Buyer
by (MI, US)
“Great experience. Wonderful quality ring.”
Verified Buyer
by (ME, US)
“I,m not very techie but I figured out.”
Verified Buyer
by (CA, US)
“Great prices, great selection, and great customer service. I am glad that I found your company on the internet.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District


Dan W.- MI, US
February 27, 2020
We called and requested information and the gemologist was very helpful. The ordering process was a breeze!
Kenneth H.- TN, US
February 9, 2020
Exceptional selection of gemstones. Easy to use and filter to specific characteristics needed.
Nathalie L.- Ontario, CA
February 2, 2020
Very detailed website and easy to use! I found the ruby I wanted effortlessly! Thanks for the help!
Tracy H.- TN, US
January 27, 2020
The process of building my ring was so much fun. The final product looks amazing! :) I am very pleased with my overall...


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20 West 47th Street, Suite 606, New York, NY 10036© 2020 GemsNY.com-All Rights Reserved
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