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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.8
Out of 5.0
Overall Rating
based on 739 ratings and reviews.
97%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (IL, US)
“Vishal helped me fine the perfect ring. He was extremely responsive during work hours and was clearly helping for my benefit.”
Verified Buyer
by (ID, US)
“Ernie and Katy were VERY helpful and kind! Knowledgeable.”
Verified Buyer
by (NC, US)
“Easy and convenient website design”
Verified Buyer
by (GA, US)
“Hard to find exact ring sometimes.”
Verified Buyer
by (NC, US)
“Very impressed so far”
by (AZ, United States)
“We are both extremely happy with the quality and service.”
Verified Buyer
by (CA, US)
“Ernie was very helpful to me with this purchase.”
Verified Buyer
by (IL, US)
“Easy site navigation, plenty of options to chose from. I will give another review after the ring in my hand.”
Verified Buyer
by (NY, US)
“Been a great shopping experience so far. Looking forward to receiving the product quickly!!! :)”
by (TX, United States)
“I had purchased a couple stones from GemsNY and later had them mounted in earrings. The service was excellent, and the final product exceeded my expectations. Very Pleased.”
Verified Buyer
by (PA, US)
“I love this site - it is clean, precise and easy to use. The prices are incomparable. My favorite jewelry store!”
Verified Buyer
by (PA, US)
“Had an issue getting item from wish list into cart, but other than that - great.”
Verified Buyer
by (IN, US)
“Absolutely easy and hassle-free. Will definitely recommend to a friend.”
Verified Buyer
by (FL, US)
“really enjoyed this process best way to find the perfectring”
Verified Buyer
by (OH, US)
“Website is great!”
Verified Buyer
by (TX, US)
“This is my second order from Gemsny. Great prices, excellent quality and very friendly and helpful service!”
Verified Buyer
by (OK, US)
“Wish I could see more views of the sapphire gemstone I purchased. Buying based on 1 view. We shall see.,”
Verified Buyer
by (MI, US)
“Outstanding customer service!”
Verified Buyer
by (OH, US)
“So far so good. This is my first order.”
by (NE, United States)
“Ernie was great!”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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