20% off Sale until October 22nd 11:59pm EST. Use Code GNY20 at Checkout. Returns extended until Jan 15, 2019 for most items.

Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.8
Out of 5.0
Overall Rating
based on 849 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (KS, US)
“Great Website. Easy to Understand.”
Verified Buyer
by (MI, US)
“Excited to see ring”
Verified Buyer
by (CA, US)
“Thank you, your site is nicely organized and easy to use.”
Verified Buyer
by (MD, US)
“I like the web site and the selection”
Verified Buyer
by (MT, US)
“Finally found a place where I could customize an alexandrite ring!”
Verified Buyer
by (CA, US)
“When I clicked on an item in the cart, nothing happened. I would like to be able go directly back to the item.”
Verified Buyer
by (TX, US)
“GReat choice”
Verified Buyer
by (CO, US)
“Love being able to shop and view a huge selection of sapphires to find the right one. Plus super appreciate the Gem Education to help me make the right choice.”
Verified Buyer
by (AZ, US)
“Impressed with inventory and details online. Anxious to see stones and complete the transaction.”
Verified Buyer
by (CA, US)
“Great so many options .”
Verified Buyer
by (Ontario, CA)
“Really nice stones with the best prices, super colors I bought a super blue sapphire at a great price”
Verified Buyer
by (CA, US)
“Found the process very easy. Hope the quality is as perfect as it sounds.”
Verified Buyer
by (VA, US)
“Great shopping and an extra 20% off - wow! Can't wait to see the final product and surprise my wife.”
Verified Buyer
by (CA, US)
“Wonderful site with amazing gems!”
Verified Buyer
by (NJ, US)
“Had to try 4 times to process payment”
Verified Buyer
by (OR, US)
“Very professional, easy to navigate web pages. Phone number is actually answered, not some voice prompts”
Verified Buyer
by (FL, US)
“Ernie was a great help.”
by (CA, United States)
“I bought a ring to wear with another ring and it was beautiful”
Verified Buyer
by (FL, US)
“Over all shopping experience was outstanding! Please select and use the finest stones known to mankind since this is for our 25th wedding anniversary!”
Verified Buyer
by (NJ, US)
“I'm surprised and happy with finding such a positive, stress free, informative website and online shopping experience for jewelry”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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