20% off Sale until Aug 23rd 11:59pm EST. Use Code GNY20 at Checkout.

Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.9
Out of 5.0
Overall Rating
based on 1149 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
by (United States)
“Fast and professional service!<br>I've been a customer of GEMSNY for years and they have never let me down. First rate quality items. Keep up the great work!”
Verified Buyer
by (CA, US)
“It would be nice to see the stone mounted the the setting.”
Verified Buyer
by (CA, US)
“No”
Verified Buyer
by (KS, US)
“I wish you could show the stone placed in the selected mounting”
Verified Buyer
by (NC, US)
“You can feel confident your buying a naturally mined gem at a decent value; but There is no option to buy a pendant without a chain.”
Verified Buyer
by (WV, US)
“could not get site to take my card tried 4 times”
Verified Buyer
by (MA, US)
“Quick and Easy”
Verified Buyer
by (NJ, US)
“So far, great experience and a great selection. Prices are very reasonable and there was also a sale on.”
Verified Buyer
by (OH, US)
“good”
Verified Buyer
by (MI, US)
“Easy to configure gemstone and setting and place order.”
Verified Buyer
by (TX, US)
“great job!”
Verified Buyer
by (SC, US)
“I enjoyed selecting a stone and creating my own ring. I am really looking forward to getting the ring.”
Verified Buyer
by (PA, US)
“Website was easy to use and the ordering process was quick and easy.”
Verified Buyer
by (NC, US)
“Very smooth. Easy and clear. The follow up on my order to confirm shipping and the conversations about the order I placed were friendly, professional, and refreshingly straight forward. Gemsny was a real pleasure to work with.”
Verified Buyer
by (CA, US)
“Ordering was easy and I like the installment payment option.”
Verified Buyer
by (NY, US)
“Easy to pick and choose”
Verified Buyer
by (NY, US)
“Thanks to Vishal for quick response to my question, and commitment to get my order here on time.”
Verified Buyer
by (MS, US)
“we would prefer that the charge not be placed on our card until after the 5th of August even if this delays the shipment<br><br>Scott Sundberg”
by (MI, United States)
“Great products, great service. Better than shopping in stores.”
Verified Buyer
by (ID, US)
“Very easy to follow,”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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