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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
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  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.8
Out of 5.0
Overall Rating
based on 464 ratings and reviews.
97%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (NY, US)
“So far, so good.”
Verified Buyer
by (IL, US)
“only wish I could enter a page # directly when searching listed gems thanks”
Verified Buyer
by (MN, US)
“Thank you for the ease in ordering”
Verified Buyer
by (MA, US)
“I think everything went great with a great inventory to choose from and the best prices around.”
Verified Buyer
by (TX, US)
“Had a great experience shopping for my ring.”
Verified Buyer
by (VA, US)
“Wow - Im so excited - cant wait to see it - I have a feeling I'll be back (a lot)”
Verified Buyer
by (TX, US)
“Ernie put much effort into answering my questions & explaining. The pics were the deciding factor to try out your sight. Only question now is "What size will the finished product turn out to be"?”
Verified Buyer
by (MD, US)
“Great to be able to pick exactly what I wanted. Ernie was fantastic to speak with and was incredibly knowledgeable.”
Verified Buyer
by (NV, US)
“40th (Ruby) anniversary gift for wife. Very happy with ordering process!”
Verified Buyer
by (WA, US)
“It was wonderful. I hope the ring is as good as the ordering process.”
Verified Buyer
by (IL, US)
“So far easy and great selection. Looking forward to getting my ring!”
Verified Buyer
by (MN, US)
“Great Service”
Verified Buyer
by (NY, US)
“I will be calling to see if I can expedite my order!”
Verified Buyer
by (PA, US)
“Excellent shopping experience. So excited to receive my rings.”
Verified Buyer
by (LA, US)
“easy to use website and product selection is great”
Verified Buyer
by (MD, US)
“The entire shopping experience was positive. It took lot of time because I couldn't make up my mind, too many choice. Build your own seem cost a lot more for the same stones & metal, so I went with preset. I was hoping the 20% discount will be deducted at the end, but it was as stated in the beginning.”
Verified Buyer
by (TN, US)
“I had a tough time keeping my search terms.”
Verified Buyer
by (GA, US)
“Great inventory & helpful staff”
Verified Buyer
by (TX, US)
“The website was very easy to navigate and I'm very happy with the order process. Looking forward to receiving the ring.”
Verified Buyer
by (FL, US)
“Good quality, fast service and nice costumer services.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2015 GemsNY.com-All Rights Reserved
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