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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.8
Out of 5.0
Overall Rating
based on 487 ratings and reviews.
97%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (NJ, US)
“Very intuitive and easy to navigate site providing all the information required to make an informed decision and can't beat the prices.”
Verified Buyer
by (PA, US)
“You guys are great!”
Verified Buyer
by (FL, US)
“Ernie was great helping me with this purchase... as he was with my last purchase.”
Verified Buyer
by (OK, US)
“you had exactly what I needed!!”
Verified Buyer
by (VA, US)
“Website was easy to use and I hope my ring will be beautiful”
Verified Buyer
by (TX, US)
“Survey reflects only website experience.”
Verified Buyer
by (TX, US)
“easy process to create a one of a kind ring.”
Verified Buyer
by (TX, US)
“ok”
Verified Buyer
by (SD, US)
“Great service!”
Verified Buyer
by (UT, US)
“Now it's up to seeing how long it takes to get and how it she likes it”
Verified Buyer
by (Ontario, CA)
“Hoping this turns out well...”
Verified Buyer
by (WY, US)
“Looking forward to my new pendant.”
Verified Buyer
by (PA, US)
“If these look as good in person I will be a customer again and again”
Verified Buyer
by (FL, US)
“The best site for exotic stone shopping, very user friendly.”
Verified Buyer
by (NJ, US)
“Loved the stone. Spoke with Ernie, who was so pleasant and knowledgeable. He even seemed to truly enjoy being peppered with questions and speaking with me for 30 minutes! After showing the stone to my soon-to-be fiance, we decided to purchase it on the spot. I can't wait until it comes in! Thank you Gems NY and THANK YOU ERNIE!!”
Verified Buyer
by (MO, US)
“I really appreciate the way you can create rings.”
Verified Buyer
by (CO, US)
“aok”
Verified Buyer
by (WY, US)
“Exceptional site, wonderful gems.”
Verified Buyer
by (VT, US)
“Thank you!”
Verified Buyer
by (MI, US)
“Very easy and enjoyable shopping experience on gemsny.com.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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