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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

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gemsny.com Reviews
4.9
Out of 5.0
Overall Rating
based on 1282 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (TX, US)
“Excellent easy to use”
Verified Buyer
by (OK, US)
“Thank you for including a 360 showing of your gemstones. The gemstone sizing on the finger could be improved, otherwise great site.”
Verified Buyer
by (VA, US)
“Way more Gem and Ring for the money and quality is top notch as well. Web purchase was smooth as silk it's a no-brainer”
Verified Buyer
by (PA, US)
“I had issues placing the order”
Verified Buyer
by (PA, US)
“I had questions and the gentleman was very helpful.”
Verified Buyer
by (OH, US)
“Great product and service”
Verified Buyer
by (OH, US)
“Very easy to use the website”
Verified Buyer
by (TX, US)
“I have been trying to get emerald earrings that my wife would like. With gemsny I finally reached that goal and at an affordable price!”
Verified Buyer
by (CA, US)
“Very good”
Verified Buyer
by (LA, US)
“Fast hassle free and great communication”
Verified Buyer
by (CA, US)
“Love how much information they give on the website.they are very informative on the specific details .”
Verified Buyer
by (VA, US)
“Vishal has been great to work with and super excited to see the finished design (and give it to my girlfriend)! Thank you for all your help. If you could call for a followup instead of email as I'm hoping to not ruin the surprise. She sees incoming email messages. Thanks again. (703)895-1276”
Verified Buyer
by (CA, US)
“very easy to navigate and awesome products”
Verified Buyer
by (MI, US)
“This is the third time I am purchasing jewelry for my wife. All parts of the selection and purchasing process are informative and easy. A simple system to navigate through the difficult task of choosing the perfect stone(s) and associated setting(s). A joy to work through placing an order.”
Verified Buyer
by (CA, US)
“Wonderful”
Verified Buyer
by (TN, US)
“Well done site.”
Verified Buyer
by (TN, US)
“The process of building my ring was so fun! I can't wait to see the final product :)”
Verified Buyer
by (VA, US)
“Have problems when using mobile telephone phone connection”
Verified Buyer
by (PA, US)
“Just ordered a ring. Ordering and customer service were great so far. After I receive the ring, I will leave additional feedback.”
Verified Buyer
by (WI, US)
“Thank you for being up front with the information on your loose stones. It is nice to be able to see what you are buying before you buy it. It has been a wonderful experience on your site.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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