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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.9
Out of 5.0
Overall Rating
based on 1112 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (FL, US)
“A wide variety of Tanzanite rings to choose from!”
Verified Buyer
by (PA, US)
“Very Nice Jewelry”
Verified Buyer
by (CO, US)
“The experience was easy and I had many stones and mounts to choose from. This is the only place I found to have high quality rubies.”
Verified Buyer
by (HI, US)
“Thank you. Very easy and comfortable process. Can't wait to receive my ring!!”
Verified Buyer
by (FL, US)
“Very good service so far. I look forward toe receiving the stone.”
by (MD, United States)
“The design of the ruby ring (~$6,800) that I ordered looks same as online, EXCEPT the band (in 18K gold). The band should be at least 20% ~ 25% wider based on the overall design, and the band looks very rigid and square on the edge. The setting is not that cheap (>$1,200), and the band width givens an appearance that GemsNY was cutting some corner to save gold material. Not a good idea. At any rate, I like the look of the ring, and the overall shopping experience was pleasant. I recommend GemsNY to anyone who is interested in gem jewelries.”
Verified Buyer
by (VA, US)
“Ernie is awesome! Very helpful, very responsive!”
Verified Buyer
by (WA, US)
“pricing”
Verified Buyer
by (BC, CA)
“Excellent service from Ernie!”
by (FL, United States)
“Overall it was a great experience!”
Verified Buyer
by (NY, US)
“website easy to navigate”
Verified Buyer
by (British Columbia, CA)
“easy to use, informative, and trustworthy. can't wait for my gemstone to arrive.”
Verified Buyer
by (CA, US)
“Easy process -”
Verified Buyer
by (WA, US)
“Very easy people to deal with. Very professional and honest”
Verified Buyer
by (MA, US)
“Excellent.Thank you for helping me match the ring I bought from you 3 months ago”
Verified Buyer
by (MO, US)
“website at checkout was little unclear but other than that it was wondeful”
Verified Buyer
by (FL, US)
“Great”
Verified Buyer
by (NV, US)
“quick and easy!”
Verified Buyer
by (CA, US)
“Ernie was such a pleasure to work with! He is an expert in gems, he is kind, honest, and really cared about my satisfaction with my ruby purchase. He took the time to fully explain things to me and even personally checked his ruby stock to select the best one in my budget. He is now my go-to for future purchases.”
Verified Buyer
by (WA, US)
“Just ordered merchandise . Easy to order and pay. I will let you know when I receive the stone so I can give further feedback”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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