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Reviews and Ratings

We are recognized for quality, price, and service - but don't take it from us, see what people like you have to say about GemsNY

We've earned high marks from our customers, not just for the quality and price of our products, but for the service they didn't expect. That's because we take the view that we aren't an anonymous online retailer; we are your personal jeweler. The #1 quality people look for in highly considered purchases is trust - that's why we make integrity our #1 product, offering no-hassle 30-day returns and a 1-year warranty on our jewelry . And above all we welcome feedback - it maintains our high standards and helps new customers learn what they can expect and why they can trust us with their special occasions.

We are a Better Business Bureau ("BBB") accredited business, having achieved it's highest A+ rating. Read the testimonials below, all from actual GemsNY clients and collected via an independent third party - ShopperApproved. In addition, we've consistently received high ratings on sites such as Yelp and SiteJabber.

  • BBB accreditation
  • GemsNY
  • GemsNY Reviews - SiteJabber
gemsny.com Reviews
4.8
Out of 5.0
Overall Rating
based on 804 ratings and reviews.
98%
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
Verified Buyer
by (WI, US)
“Very easy to find exactly what I was looking for. The selection was so good I had a hard time choosing.”
Verified Buyer
by (TX, US)
“The selection process gives choices and is easy to navigate.”
Verified Buyer
by (NY, US)
“Great experience. Website was easy to navigate”
Verified Buyer
by (AZ, US)
“First Time. Very Excited. This was very easy.”
Verified Buyer
by (WA, US)
“Being able to customize with real gemstones is great!”
Verified Buyer
by (VA, US)
“Easy and good selection”
Verified Buyer
by (TX, US)
“Clear and convenient. I feel very secure in what I've ordered here.”
by (SC, United States)
“ring appearance and overall quality exceeded my expectations - very happy with purchase”
Verified Buyer
by (CA, US)
“Thank you so much for making this so easy!!”
Verified Buyer
by (WA, US)
“I love this company!!”
Verified Buyer
by (WA, US)
“Overall it was great. The way I shopped was sifting through gems and "wish list" those that I liked. But everytime I selected wish list it took me to the wish list and I had to hit back button to continue looking through gems .. it would be cool to just click and have it automatically move to wish list .. then I can quickly move on looking for more gems.”
Verified Buyer
by (WA, US)
“Easy shopping experience”
by (CA, United States)
“I looked for a sapphire ring for over 2 years. I prefer old style settings so, after a long search, I decided to purchase the ring and stone separately.Ernie was a great source of information, educating me on stone types, cuts and size.I absolutely love my new ring. It is all I could hope for and more.I will next be shopping for a ruby and, will trust Ernie to help me find my perfect stone.”
Verified Buyer
by (NY, US)
“Great”
Verified Buyer
by (TX, US)
“So far so good - thanks!”
Verified Buyer
by (VA, US)
“Ernie was very helpful”
Verified Buyer
by (TN, US)
“Good way to buy jewelry”
Verified Buyer
by (CA, US)
“Online easy to order.Thanks to Ernie with whom I spoke regarding the sapphire. I appreciated his input.”
Verified Buyer
by (MI, US)
“Much of the shopping experience is in the receipt”
Verified Buyer
by (OH, US)
“Good. I enjoyed the easy filters to find products.”

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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20 West 47th Street, Suite 606, New York, NY 10036© 2017 GemsNY.com-All Rights Reserved
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