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Technical Problems

We appreciate the time you take to report errors, as such we often give discounts for detailed reports. Thank You.

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Please upload a screenshot of the error.

How to take a screenshot:

  • Windows PC: press Win+PrintScreen to save an image in the folder Pictures\Screenshots
  • Galaxy: simultaneously press the "Power" and "Home" buttons to save an image to the Gallery app or to the My Files browser
  • Mac: Command+Shift+3 to save an image to the Desktop
  • iPhone: Press and hold the "Sleep/Wake" button and then press the "Home" button to save an image to the Camera Roll

We apologize for any inconvenience the error may have caused you and we will resolve the error as quickly as possible.

Based on 47th Street in Manhattan - All of our Jewelry is Handcrafted in New York City's Diamond District

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